Welcome to Woohoo Pay

FAQ

Frequently Asked Questions

Frequently asked questions

The Personal Current account makes your everyday banking easier in so many ways.

Open your current account with us today.

If you’re a VIP or Business customer, your Woohoo Pay Mastercard is included with your membership. Simply open a bank account in minutes, and pick your favorite color.

The free Woohoo Pay Standard bank account comes with a virtual card—simply add it to your mobile wallet to pay in stores, online or in-apps from your smartphone. You can also order a physical Mastercard to use with your bank account for a one-off €10 delivery fee.

No, your Woohoo Pay Mastercard is not a prepaid card. It is a Mastercard debit card that is accepted worldwide, letting you carry out transactions with the money available in your account.

Apple Pay in stores

Apple Pay works wherever you see the Apple Pay or contactless card symbol using your device’s NFC technology.

Apple Pay in apps

Pay in apps and on the web with iPhone and iPad. At checkout, just select Apple Pay as the payment method and confirm with Touch ID or Face ID.

Apple Pay in Safari

It’s easy to pay on your Mac in Safari. Choose Apple Pay at checkout and complete the purchase with your iPhone, Apple Watch or TouchID on MacbookAir and MacbookPro.

Any Android smartphones and tablets running Android Lollipop 5.0 and above. To make in-store payments, your phone also needs to support NFC (Near Field Communication). To check for NFC, look for it in your phone’s Settings app. You can make in-app payments even if your phone does not have HCE.

Pay with your phone in stores

Google Pay works anywhere contactless payments are accepted. Just unlock your phone and hold it near the terminal. You don’t even need to open the app.

Speed through checkout online

With Google Pay, you can pay with a few quick clicks in apps and on the web. No need to enter your payment info.

All Woohoo Pay bank cards are Mastercard debit cards that come with contactless NFC technology—even our bespoke-design metal Mastercard. At present, we don’t offer credit cards with our accounts.

Do you have any questions

The easiest way to contact us is by using your account’s chat feature. You can find this option either in your Woohoo Pay mobile app or WebApp .