FAQ
Most Popular Questions
Yes. Woohoo Pay UAB is licensed by the European Central Bank and regulated by the Bank of Lithuania.
Details vary depending on the payment method. It's usually a combination of phone number, the recipient’s full name, their bank account number and their BIC/SWIFT number. Sometimes, we may ask you for the city as well.
For most currencies, there are no limits to the transfer amount. Certain currencies might have limits set by our payments partners. You will always see the limit in the Woohoo Pay app before making the transfer.
Different payment methods affect your transfer delivery time. Payments to other Woohoo Pay users and card payments are instant.
Transfers to cards typically take a few minutes but can take up to 30 minutes.
International transfers can take up to 3 to 5 business days to reach the recipient's account.
Check out the pricing widget for more details for your transfer.
Transfers to cards typically take a few minutes but can take up to 30 minutes.
International transfers can take up to 3 to 5 business days to reach the recipient's account.
Check out the pricing widget for more details for your transfer.
Transfers to the following countries are not supported: Afghanistan, Angola, Burkina Faso, Burundi, Cambodia, Central African Republic, Congo (Brazzaville), Congo (Kinshasa), Cuba, Egypt, Eritrea, Ethiopia, Guinea, Guinea-Bissau, Guyana, Haiti, Iran (Islamic Republic of), Iraq, Korea (North), Lao PDR, Lebanon, Liberia, Libya, Myanmar, Nigeria, Palestinian Territory, Pakistan, Panama, Serbia, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Swaziland, Syria, Tajikistan, Tanzania (the United Republic of), Uganda, Timor-Leste, Trinidad and Tobago, Vanuatu, Venezuela (Bolivarian Republic), Yemen and Zimbabwe.
Two-factor authentication works as an extra step in the process, a second security layer, that will re-confirm your identity. Its purpose is to reduce the likelihood of someone other than you accessing your account so this increases security and reduces fraud risks.
Logging in using 2FA is required to change specific settings within the MMS. The Google Authenticator Guide goes through the steps required to set up the Google Authenticator app on your mobile device (there is also an option to receive codes on your pc via a browser extension). This app allows you to use two-factor authentication (2FA) with MMS.
Once configured, you can use the Google Authenticator app to receive codes. You can set up Google Authenticator or another app that creates one-time verification codes when you do not have an internet connection or mobile service. Once you have received the code, enter it on the sign-in screen to confirm it is you.
Alternatively, you can consider using other applications like Authy, LastPass Authenticator etc. NB: this is a one-time registration process, and only one 2FA authenticator can be used per user account.
Once configured, you can use the Google Authenticator app to receive codes. You can set up Google Authenticator or another app that creates one-time verification codes when you do not have an internet connection or mobile service. Once you have received the code, enter it on the sign-in screen to confirm it is you.
Alternatively, you can consider using other applications like Authy, LastPass Authenticator etc. NB: this is a one-time registration process, and only one 2FA authenticator can be used per user account.
Two-Factor Authentication (2FA) works by adding an additional layer of security to your online accounts. It requires an additional log in credential – beyond just the username and password – to gain account access, and getting that second credential requires access to something that belongs to you.
When using the MMS the second factor is a one-time passcode generated by an authenticator app:
When using the MMS the second factor is a one-time passcode generated by an authenticator app:
A Payment Gateway it is the first step in the payment process the Cardholder will come to and is a facility that allows a Merchant to take a payment where the Cardholder is not present.
The Gateway will either authorise or decline the transaction based on the data entered and/or the settings of the Gateway, it will pass approved transactions to the Merchant Account for settlement.
The Gateway will either authorise or decline the transaction based on the data entered and/or the settings of the Gateway, it will pass approved transactions to the Merchant Account for settlement.
