Overview

You can view all your recent transactions under the Transactions tab and narrow down your search to meet a specific criteria. This article will give you an understanding of the ‘Transaction History’ listing within the Transactions tab.

Transaction History

This is a list of all transactions in chronological order, with the most recent transaction always shown at the top of the list.

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There are a number of columns on this section, these are:

Action: From the drop down menu you can choose to take further action on a particular transaction. The options include:

Capture Sale (only available while state is ‘Captured’) = This allows you to change the amount you wish to collect from the Cardholder. You can change the amount to be captured to a value less than the originally approved amount.

Cancel Sale (only available while state is ‘Captured’) This allows you to stop and cancel the transaction from going to settlement.

Refund Sale = This allows you to issue a refund to the cardholder for either a partial amount or whole amount.

Re-run Sale = This allows you to collect further payments from the cardholder using this cross reference (token).

Set-up Recurring = This re-directs you to the RT Agreements tab to set-up a payment schedule using this cross reference (token).

Virtual Terminal = This re-directs you to the Virtual Terminal tab to action a further transaction type of your choice using this cross reference (token).

Cross Reference: This is a unique cross reference that is generated with every transaction. This cross reference can be used for a number of things, including refunds, re-running a transaction or reoccurring payments.

Timestamp: This column show the exact time and date of a transaction. The time and date shown use the ISO 8601 standard. This uses the following format – [YYYY]-[MM]-[DD] [HH:MM:SS].

Customer: This is the name the customer has entered and the customers e-mail address (if supplied).

Payment Details: This shows the card/payment type, the masked card number and the expiry date.

Account: This is the Merchant ID the transaction was processed on.

Amount Requested: This column shows the amount requested from the cardholders card.

Amount Received: This column shows the amount actually received from the cardholder’s card.

Currency: This column shows the currency of the transaction.

Type: This column shows the type of transaction processed, along with the action.

Unique References/Order Description: This column shows the transaction references the Merchant has supplied. This can be a unique description and/or code used by the merchant to identify a product or service.

CB: The number of chargeback records relating to this transaction.

3SAPR: These 5 columns will show the status of the security types used to verify a transaction:

3 = 3D Secure. Shows the status of 3D Secure.
S = Security Code. Shows the status of the CVV or CV2 code.
A = Address Verification System. Shows the status of AVS.
P = Postal Code Verification. Shows the status of postal code verification.
R = Risk Check. Shows the status of any third-party risk checks.

State: This column shows the current state of the transaction. If the transaction was successfully accepted or captured, then it will show an Authorisation Code here too.

Details: The ‘View’ button will present an online receipt for you. It will contain further information about the transaction, including the Cardholders details supplied along with information about their issuer. There is also an option to print a copy of that receipt, if required.